Academic Support Specialist

20 hours ago


Perth, Western Australia Acknowledge Education Full time
About the Role

We are seeking an experienced Academic Support Officer to join our team at Acknowledge Education. As an Academic Support Officer, you will play a critical role in supporting students to achieve their academic goals.

Key Responsibilities
  • Assess student needs and develop learning plans to support academic success
  • Monitor student progress and collaborate with educators to address academic challenges
  • Ensure students meet study plan requirements and deadlines
  • Refer students to internal support services as needed
  • Process Academic Misconduct cases in accordance with policies and procedures
  • Attend Student Support Services meetings and report to the Academic Support Team Leader
  • Provide data and metrics to the Academic Team Leader for reporting purposes
  • Participate in quality improvement processes and respond to student and staff feedback
About You

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have:

  • Strong connections with staff and students
  • Ability to work at a fast pace and prioritize tasks effectively
  • Good time management and prioritization skills
  • Ability to follow policies and procedures and process Academic Misconduct cases
  • Experience working with students from diverse backgrounds
  • Efficient use of spoken and written English
  • Proficiency in Microsoft Office and learning management systems
What We Offer
  • Opportunities for professional growth and development
  • $1,500 professional development allowance
  • Supportive and student-centric team environment
  • Flexibility to work from home during non-teaching hours
  • Part of a fast-growing organization with a dynamic work environment


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