Luxury Club Attendant Experience Specialist

3 days ago


Adelaide, South Australia Marriott International Full time
Immerse Yourself in Exceptional Guest Services

We're seeking a highly motivated and enthusiastic Luxury Club Attendant Experience Specialist to join our team. As a key member of our hospitality staff, you will be responsible for delivering unforgettable experiences to our discerning guests.

About the Role:
  • Deliver exceptional guest services by attending to their every need with a warm smile and genuine care.
  • Assist with managing the club lounge area, ensuring it is always clean, welcoming, and well-stocked.
  • Develop and maintain relationships with guests, understanding their preferences and tailoring your service to exceed their expectations.
  • Collaborate with the Food and Beverage team to provide an exceptional dining experience, including serving a range of beverages and dishes.
  • Provide administrative support, handling tasks such as processing requests, completing reports, and maintaining accurate records.
Requirements:
  • Hold a valid RSA (Responsible Service of Alcohol) certificate.
  • Prior experience in a similar role, preferably within the hospitality industry.
  • Able to work effectively in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
Benefits:
  • Exclusive discounts on food, beverage, and hotel stays across Marriott International properties.
  • Opportunities for career growth and development through internationally recognized training programs.
  • A supportive and inclusive work environment that values diversity and equality.
  • Access to Employee Assistance Programs and Referral Incentives.

Estimated Salary: $60,000 - $80,000 per annum, dependent on experience and qualifications.



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