Furniture Sales Professional

4 days ago


Perth, Western Australia British Heart Foundation Full time
Customer Service Excellence

We are seeking a highly motivated and customer-focused Sales Assistant to join our dynamic retail team in Perth.

This part-time role involves working 12 hours a week in one of our busy furniture stores, offering an excellent opportunity for someone who enjoys working with people and is passionate about delivering exceptional service.

About the Role

As a Sales Assistant, you will be at the forefront of our retail operation, providing a world-class experience for our customers. This is not just a typical sales role; we're looking for someone who can engage with customers, promote our charity's mission, and work collaboratively with our E-Commerce team to maximise online sales.

  • Provide exceptional customer service and engage with customers to understand their needs.
  • Organise and merchandise donated stock creatively to maximise sales potential.
  • Collaborate with our E-Commerce team to drive online sales and grow our digital presence.
  • Assist with store operations, including handling cash transactions, processing donations, and maintaining a clean and tidy store environment.

In this role, you will have the autonomy to take ownership of your tasks, work independently, and make decisions that impact the success of our store. You will also have opportunities to develop your skills and knowledge of our charity, the British Heart Foundation.

Requirements

To succeed in this role, you will need:

  • A strong passion for delivering exceptional customer service and a customer-centric approach.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers, colleagues, and volunteers.
  • The ability to work well under pressure, think on your feet, and make sound decisions quickly.
  • A positive attitude, a willingness to learn, and a commitment to continuous improvement.
  • Basic computer skills, including proficiency in using a point-of-sale system and other retail software.
Benefits

We offer a competitive salary and a range of benefits, including:

  • A salary of approximately £24,000 per annum, based on 12 hours of work per week.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment, where you can grow and thrive.
  • A comprehensive employee benefits package, including pension, health insurance, and discounts on products and services.
About Us

The British Heart Foundation (BHF) is a leading UK charity dedicated to funding heart and circulatory research. Our vision is to create a world where every person born gets the chance to live a long and healthy life. We achieve this through our fundraising efforts, community engagement, and advocacy work.



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