Service Advisor

1 month ago


Toowoomba City, Australia Hastings Deering (Australia) Ltd Full time

About the Role

Hastings Deering is seeking an experienced Service Advisor to work with the Field Service Team, ensuring customers receive a high level of service. This is a Permanent, Full-time, Monday to Friday role.

The key responsibilities of this dynamic role include:

  • Building and maintaining customer and internal relationships, acting as the key operational contact for assigned customers.
  • Ensuring invoice clarity and prompt payment by verifying accurate parts, labor, and work descriptions.
  • Communicating effectively with all parties.
  • Capturing and conveying customer requirements to the Service team.
  • Implementing action plans for financial targets.

Required Skills and Competencies:

  • Trade Qualification desirable.
  • Experience working within a service-oriented department.
  • Sound computing skills, including good working knowledge of Microsoft AX.
  • Ability to maintain a high level of workplace health and safety.

About the Benefits:

  • A competitive remuneration package.
  • A rewarding career with diverse opportunities.
  • Annual salary reviews.
  • Salary Continuance Insurance.
  • Ongoing training & support to further your career.
  • Paid parental leave options.
  • Employee Assistance Program for employees and their families.
  • Discounts on private health, vehicles, travel, and more.
  • A culture of inspiration, innovation, collaboration, and execution.


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