Service Advisor
1 month ago
About the Role
Hastings Deering is seeking an experienced Service Advisor to work with the Field Service Team, ensuring customers receive a high level of service. This is a Permanent, Full-time, Monday to Friday role.
The key responsibilities of this dynamic role include:
- Building and maintaining customer and internal relationships, acting as the key operational contact for assigned customers.
- Ensuring invoice clarity and prompt payment by verifying accurate parts, labor, and work descriptions.
- Communicating effectively with all parties.
- Capturing and conveying customer requirements to the Service team.
- Implementing action plans for financial targets.
Required Skills and Competencies:
- Trade Qualification desirable.
- Experience working within a service-oriented department.
- Sound computing skills, including good working knowledge of Microsoft AX.
- Ability to maintain a high level of workplace health and safety.
About the Benefits:
- A competitive remuneration package.
- A rewarding career with diverse opportunities.
- Annual salary reviews.
- Salary Continuance Insurance.
- Ongoing training & support to further your career.
- Paid parental leave options.
- Employee Assistance Program for employees and their families.
- Discounts on private health, vehicles, travel, and more.
- A culture of inspiration, innovation, collaboration, and execution.
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