Senior Business Analyst

2 weeks ago

Sydney, New South Wales, Australia Humanforce Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our Revenue Operations team at Humanforce. As a key member of our team, you will play a vital role in driving business growth and operational excellence.

Your primary focus will be on collecting comprehensive requirements, documenting workflows, managing small-scale projects, and analysing data to guide our decision-making processes. You will work closely with stakeholders to identify needs, pain points, and objectives, and translate them into actionable requirements.

Key responsibilities include:

  • Gathering requirements and producing high-quality documentation
  • Coordinating technical projects and ensuring timely completion
  • Analysing operational data to identify trends, inefficiencies, and opportunities for process improvements
  • Collaborating with teams in sales, marketing, and customer success to ensure operational alignment and consistency

Requirements include:

  • 5+ years of experience in a Business Analyst role, preferably in a SaaS or technology-driven environment
  • Proven experience in gathering requirements and producing high-quality documentation
  • Experience coordinating technical projects
  • Excellent verbal and written communication skills

We offer a flexible working environment, opportunities for development, and a focus on work-life balance. If you are a creative problem solver who enjoys navigating complexity to find clarity, this could be the ideal opportunity for you.

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

About Humanforce

Humanforce is a fast-growing tech company that provides a market-leading human capital management (HCM) suite for frontline and flexible workforces. Our employee-centred, intelligent, and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.

We have built strong foundations since our founding in 2002 and have helped over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries.

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