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Career Consultant

2 weeks ago

Logan City, Queensland, Australia Workways Australia Full time
About the Role

The position of Employment Coach at Workways Australia offers a unique opportunity to make a positive social and economic difference in our communities. As an integral member of our team, you will play a key role in delivering high-level customer service, empowering customers to achieve sustainable employment and independence.

Key Responsibilities:

  • Ensure customers understand program requirements and expectations.
  • Identify and coordinate assistance to improve employment prospects through self-esteem building, vocational interventions, and job matching.
  • Deliver group-based sessions to support customers in improving non-vocational skills and job search abilities.
  • Maintain relationships with community organisations for holistic support.
  • Review customers' requirements regularly to ensure tailored support.
  • Conduct Reverse Marketing calls to Employers for participant placement.


About You

We seek a results-driven individual with well-developed interpersonal and communication skills, including negotiation, liaison, and consultation with various stakeholders. Proficiency in computer applications is essential, along with the ability to work within a contractual compliant environment. Relevant tertiary qualifications or equivalent experience in Employment Services or related fields are desirable.

About Us

Workways Australia - Connecting People to Opportunities. We're a high-performing not-for-profit organisation delivering employment, environmental, youth, and community services throughout VIC, NSW, and QLD. Our community-focused approach aims to make a positive social and economic difference in our communities.