Loan Set Logistics Specialist
2 weeks ago
We are seeking an experienced Loan Set Logistics Specialist to join our team.
In this role, you will be responsible for the coordination, shipment, and management of loan sets for surgeries. Key responsibilities include developing and promoting service excellence, building and maintaining checklists, sourcing and booking daily loan set requirements, confirming and monitoring bookings, and picking, shipping, and managing returns.
The successful candidate will have experience in logistics, strong organisational and prioritisation skills, excellent problem-solving abilities, and demonstrated ability to build and maintain relationships with colleagues and clients.
Responsibilities:
- Coordinate the movement of loan sets from suppliers to customers.
- BUILD AND MAINTAIN CHECKLISTS THAT ALIGN WITH CUSTOMER NEEDS AND PRODUCTS.
- Source and book daily loan set requirements using available inventory.
- Confirm, monitor, and follow up on all loan set bookings to ensure accurate fulfilment.
- Pick, ship, and manage the return process of loan sets.
- Liaise with carrier companies to ensure efficient delivery and returns.
- Communicate effectively with Sales and Marketing teams to ensure seamless service.
- Build and maintain strong relationships with health care professionals such as surgeons and theatre staff.
- Use the company system to track and replenish inventory and participate in cycle counting.
- Provide support for the development and improvement of manual and system processes.
- Ensure all processes meet the required service levels and company standards.
- Collect and analyse data related to loan sets and prepare timely invoicing.
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