Technical Parts Specialist

3 days ago


Fairfield East, New South Wales, Australia Komatsu Australia Pty Ltd Full time
Job Opportunity:

This role is crucial in providing technical parts support to Komatsu's extensive branch network.

As a subject-matter expert, you will interpret technical documentation and assist internal customers in resolving part issues related to fitment and interpretation.

You will also be responsible for maintaining the LinkOne parts book library and submitting technical parts information requests.

This position is located in Fairfield, NSW, Wacol, QLD, or Perth, WA, and requires a 5-day office presence with flexible core hours of 8:00am – 10:00am to 4:00pm - 6:00pm.

What We Offer:
  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies, and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents
  • Yearly Bonus: Potential to receive a yearly bonus
  • Referral Program: $3000 referral payment for referring a successful new employee to Komatsu
Requirements:
  • Experience working within the Machinery, Automotive, or Manufacturing industry
  • 5+ years of experience in a Parts Interpreter position
  • Strong mechanical aptitude
  • Must have experience in Link One and relevant parts applications
  • Strong computer literacy, including Komatsu systems
  • Proven experience in customer-facing roles dealing with complex enquiries
  • The ability to work in a fast-paced environment with changing requirements
  • Ability to multi-task and prioritize workload
  • Excellent communication, interpersonal, and problem-solving skills

We are looking for a professional who can thrive in a dynamic environment and provide exceptional support to our internal customers.



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