Clinical Research Coordinator

2 weeks ago

Hobart, Tasmania, Australia Pharmiweb Full time

About the Role:

The Patient Recruitment Associate is an integral part of our team, responsible for encouraging patients to participate in clinical research studies. This role involves conducting phone screens, reviewing patient medical information, discussing research opportunities, maintaining patient databases, and reporting recruitment outcomes.

Key Responsibilities:

  • Screen potential study participants according to protocol inclusion and exclusion criteria by asking study-specific questions.
  • Review, enter, and edit patient information into clinical trial management software.
  • Book patients into site schedulers, ensuring accurate and up-to-date entries.
  • Read and understand the purpose and inclusion/exclusion criteria for each protocol.
  • Respond to all leads within a 24-hour time period.
  • Identify suitable study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations.
  • Problem-solve and create contingency plans to optimize enrollment.
  • Effectively communicate the importance of research participation to volunteers.
  • Provide an exceptional patient experience by building positive rapport and consistent follow-up.
  • Strive to meet personal and team targets.
  • Work in strict confidentiality in all forms, including electronically, written, and verbally.
  • Accountable for delivering high-quality, accurate work, ensuring all administration is filed accordingly.
  • Self-motivated, organize own workload to ensure effective delivery of delegated tasks and projects.
  • Business curiosity that encompasses ICON values.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Experience in marketing or sales positions is considered an asset.
  • Ability to think creatively for out-of-the-box ideas on marketing and research promotion.
  • Excellent interpersonal skills and telephone manner.
  • Pro-active, flexible, and able to multi-task.
  • Good organizational skills with attention to detail.
  • Able to work under pressure and tight deadlines.
  • Self-motivated.
  • IT literate.
  • A basic understanding of medical terminology would be helpful but not essential.

Why Choose Us:

At ICON, we pride ourselves on being a world-leading healthcare intelligence and clinical research organization. We foster an inclusive environment that drives innovation and excellence, and we welcome talented individuals to join us on our mission to shape the future of clinical development.

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