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Service/Retail Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Service Manager to join our team at National Pharmacies. As a Service Manager, you will play a critical role in enabling us to fulfill our purpose of caring for people, enabling health, and inspiring wellness.
Key Responsibilities
- Provide exceptional customer service and consulting with customers to ensure they receive the best advice for their health and beauty needs.
- Oversee the successful daily operations of the OTC area of the pharmacy, ensuring a seamless customer experience.
- Ensure our stores are beautifully presented and well-stocked, creating a welcoming environment for our customers.
- Inspire and lead the OTC team to deliver outstanding and professional customer service, every time.
Requirements
- Relevant retail and people management experience in pharmacy, with a proven track record of success.
- Motivation of self and ability to guide and lead others, fostering a positive and productive team culture.
- A positive attitude and the ability to manage and multi-task in this busy role, with a focus on delivering exceptional results.
- Ability to work flexible hours, with a willingness to adapt to changing priorities and demands.
What We Offer
- Employee discounts across our entire range of health, beauty, and optical products.
- Support to achieve nationally recognized qualifications in community pharmacy.
- Opportunities to work with a dynamic and forward-thinking organization, committed to making a positive impact on the community.
- A collaborative and supportive work environment, with a focus on employee well-being and development.
