Multi-Site Community Operations Manager
2 weeks ago
We are seeking a dedicated and skilled Relief Manager to provide operational support across our communities in Southeast QLD.
About the RoleThis is a multi-site opportunity that will be based in the Southside of Brisbane, Logan, or the Gold Coast, and will work across several sites in Southeast QLD.
The Relief Manager is responsible for relieving our community managers in times of absence, including:
- Managing the day-to-day operations of the community
- Enhancing assets and infrastructure
- Overseeing financial and personnel management
- Elevating resident satisfaction
- Maintaining risk and legislative compliance
This role requires a high level of autonomy and self-motivation, as well as excellent communication and problem-solving skills.
The successful candidate will have the opportunity to develop their skills and experience in a dynamic and fast-growing business.
Key Responsibilities- Ensure the community operates at a high standard, providing quality services to residents
- Present the community in an excellent condition by attending to cleaning and upkeep, and ensuring community building and kitchen cleanliness
- Manage staff, residents, and visitors effectively
- Conduct site audits to ensure standards are met
- Provide support to residents to prioritize their health and wellbeing
- Promote occupancy levels and drive business outcomes
- Engage with key community contacts to promote the community
- Support resident-led social groups and events
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