Customer Service Representative

4 weeks ago


Southern Sydney, Australia Fitness First Full time
About the Opportunity

At Fitness First, we are seeking highly motivated Customer Service Representatives to join our team. As a Member Support Consultant, you will play a vital role in driving membership growth and retention by providing exceptional customer service and support to our members.

Job Description

We offer a dynamic and supportive work environment where you can make a real difference in people's lives. Your primary responsibilities will include:

  • Generating and converting high-quality sales leads through community outreach and referrals
  • Providing sales presentations and tours to prospective members
  • Achieving successful outcomes to enquiries and resolving member issues in a timely and professional manner
Requirements

To be successful in this role, you will need to possess:

  • A current First Aid & CPR certificate
  • A problem-solving mindset and excellent communication skills
  • The ability to work independently and as part of a team
  • A strong customer focus and passion for delivering exceptional service
What We Offer

In addition to a competitive hourly rate of $29.04 (inclusive of casual loading), we offer a range of benefits including:

  • Commission on sales performance
  • A complimentary Platinum Fitness First membership
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
About Us

Fitness and Lifestyle Group is proud to be one of Australia's leading health and fitness providers. With over 500 physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand, we help almost a million people live happier, healthier and more active lives. Join us today and become part of a dynamic team that is passionate about making a difference in people's lives.



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