Customer Service Ambassador
3 weeks ago
Are you passionate about delivering exceptional customer experiences and creating a warm atmosphere in a retail environment?
We are seeking a skilled Customer Assistant to join our dusk team in Australia and New Zealand. As a Customer Assistant, you will play a pivotal role in bringing our vision to life by providing outstanding customer service, achieving key performance indicators, and ensuring our stores are visually appealing.
Key Responsibilities:
- Deliver perfect customer experiences, exceeding expectations and leaving customers satisfied.
- Set the mood by achieving KPIs and ensuring our store's success.
- Work with visual merchandising to create a captivating and inspiring store environment.
- Share your knowledge of our candles and homeware products with customers, illuminating their paths.
- Keep our store visually enticing for customers.
- Collaborate with colleagues to create a harmonious work environment.
About You:
- You have a passion for exceeding customer expectations and creating unforgettable experiences.
- You are a team player who embraces the power of unity and cooperation.
- You have a can-do attitude, always ready to go the extra mile.
- You are committed to continuous improvement and eager to learn and grow.
- You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits:
- You will enjoy a generous team member discount on our range of candles and homewares.
- You will have the opportunity to participate in our monthly bonus program.
- You will work in a supportive environment where your growth and development are nurtured.
- You will have the chance to 'start here, go anywhere' and develop your career with dusk.
If you are ready to infuse your love for candles with your exceptional customer service skills, we encourage you to apply for this role.
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