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Coastal Hotel Night Shift Lead

2 weeks ago

Gold Coast, Queensland, Australia Rydges Hotels Limited Full time

We are seeking a skilled and experienced Night Manager to join our team at Rydges Gold Coast Airport.

The successful candidate will have previous experience in a hotel front desk or reception role, effective communication and people skills, and proficiency in MS Office, Opera, Night Audit, and hotel management software.

Key Responsibilities:

  1. Greet and assist guests in a friendly and professional manner.
  2. Handle check-ins, check-outs, and reservations with precision and efficiency.
  3. Manage phone calls, inquiries, and correspondence to ensure top-tier communication standards.
  4. Coordinate with other departments to ensure seamless guest services.

Ideal Qualifications:

  1. Previous experience in a hotel front desk or reception role.
  2. Effective communication and people skills.
  3. Proficiency in MS Office, Opera, Night Audit, and hotel management software.
  4. Ability to multitask and thrive in a dynamic environment.

Your flexibility to work a combination of days, nights, and weekends will be highly regarded.