Medical Office Support Assistant

2 weeks ago

Australia beBeeCustomerService Full time $45,000 - $60,000

About ForHealth Medical Centres

We are a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide.

As a vital member of our team, you will contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Cremorne practice to be a key team member working collaboratively within the practice, providing high-quality customer service to all patients.

This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting healthcare professionals as well as general administration duties.

Key Responsibilities

- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.

Requirements

- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.

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