Service Technician

4 weeks ago

Sydney, New South Wales, Australia Green Light Full time
About the Role

We are seeking a highly skilled Service Technician to join our NSW consulting team at Green Light. As a Service Technician, you will be responsible for providing repair and support to end users and installing hardware. You will work unsupervised on customer sites, maintaining excellent customer service levels and troubleshooting technical issues.

Key Responsibilities
  • Supporting infrastructure and services, including hardware and physical devices
  • Investigating and diagnosing faults and escalating them to the appropriate group for resolution
  • Maintaining physical infrastructure, including ATMs and POS machines
  • Assisting with customer device and application configuration
  • Working with customers and employees to identify problems and advising on solutions
  • Must have a car
Requirements
  • Demonstrated experience in IT, hardware, mechanical, or electrical engineering
  • Highly developed analytical, problem-solving, and organisational skills
  • Minimum 2 years full work rights - Australian citizens and Permanent Residents
  • Ability to troubleshoot and implement creative solutions
  • Excellent telephone, client service, interpersonal, and communication skills
  • Understanding of technical concepts and willingness to work in a dynamic and high-volume environment
How to Apply

Click APPLY or contact John - Senior Resource Manager for a confidential discussion with Green Light Worldwide.

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