Exciting Retail Leadership Opportunity
3 weeks ago
We are seeking a highly skilled and experienced Concession Store Manager to lead our new Brand Collective Footwear store in Myer Perth.
Key Responsibilities- Lead the day-to-day operations of the store, ensuring a high level of customer service and sales excellence
- Build and drive a customer-focused culture through leading by example and coaching your team
- Develop effective relationships with key stakeholders internally and externally
- Coach, connect with, and develop your team to achieve business goals and an exceptional customer experience
- Actively maintain a safe place to work with a focus on promoting wellbeing
- Recruit, select and train team members
- Work towards achieving an exceptional customer experience by communicating product knowledge of apparel and accessories across the brand offering
- Build strong relationships with the in-store Myer team to leverage sales driving, VM and marketing opportunities
- Concession or store retail leadership experience
- Enthusiasm for creating unforgettable and authentic service experiences for our customers
- Familiarity with offering advice and recommendations that leave customers feeling relaxed, confident and tailored to their needs
- Experience with stock control and VM (comfortability in lifting up to 10kg unassisted)
- Capabilities in training, coaching and mentoring team members, alongside driving and exceeding KPI's
- Excellent time management skills
- Experience communicating with stakeholders at all levels
- Generous discounts for you and your family across Brand Collective's entire stable of brands
- Access to Myer Team Member discounts
- Quarterly wardrobe allowance to encourage you to wear our brands to work
- Employee Assistance Program with free access to Mental Health Professionals for when times are tough
- Opportunities for career progression with early access to Brand Collective Internal Careers
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer experiences and leading a high-performing team, please apply today.
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