Luxury Retail Leader

4 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $90,000 - $120,000
Assistant Store Manager Job Opportunity

An exciting opportunity exists for a retail professional to join our team in a leading luxury retailer as an Assistant Store Manager.

The company is one of Australia's top fashion retailers, known for its vibrant and iconic aesthetic. With a strong presence in the US and Australian markets, we are looking for an experienced Assistant Store Manager who is passionate about luxury fashion and building strong client relationships.

This role offers opportunities for growth and development in a challenging and rewarding position that values diversity and inclusion in our workplace.

Responsibilities
  • Partner with store staff to meet sales targets and achieve key performance indicators.
  • Schedule store rosters to ensure adequate staffing levels while meeting business needs.
  • Implement and manage special events held at the store.
  • Stay up-to-date with industry trends to identify strategic opportunities for sales growth.
  • Maintain store visual presentation to reflect company vision and market demands.
  • Coach and monitor staff on client outreach and relationship development.
  • Deliver exceptional customer service and maintain high operating standards through your store.
  • Develop and implement strategies to build client base and drive sales growth.
  • Use appointments and digital booking tools to increase sales and provide a unique service experience.
  • Participate in hiring and providing feedback to new staff members; train and develop existing staff.
  • Communicate KPIs and ensure the team is working towards these measures.
  • Prepare the team for key moments such as sales and product launches.
Requirements
  • Demonstrated retail history and management experience preferred.
  • Operational knowledge of running a store.
  • Creative flair to make the store ownable and inviting for customers.
  • Energetic and welcoming presence for customers.
  • Experience in customer relationship management and luxury customer service.
  • Able to meet financial, operational, and service KPIs.
  • Excellence in visual merchandising.
  • Ambassador for the brand, embracing company culture and values.
Benefits
  • Be part of a global and expanding brand.
  • Discounts and Uniform Allowances.
  • Focus on personal development and growth.
  • National Retail tribe support.
  • Employee Assistance – free and confidential counselling service.
  • Annual education 'Love-In' events.
  • VIP Clientelling and Exclusive Events.
  • Bonuses and Incentives.
  • Parties and Events.

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