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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at the Westpac Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information to customers regarding our products and services
- Work collaboratively with other team members to achieve customer satisfaction and resolve complex issues
- Participate in ongoing training and development to improve customer service skills and knowledge
- At least 12 months customer service experience in a corporate environment
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Flexibility to work a variety of shifts, including evenings and weekends
- Competitive salary and benefits package
- Opportunities for career growth and development
- Flexible work arrangements, including remote work options
- Access to ongoing training and development programs
The Westpac Group is a leading financial services organization that is committed to creating a better future for our customers, employees, and the wider community. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
