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Pet Care Specialist

2 months ago


Norman Gardens, Queensland, Australia PETstock Retail Pty Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Pet Care Specialist at PETstock Retail Pty Ltd.

As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring the smooth running of the stockroom, and contributing to a fun and supportive store environment.

Key Responsibilities
  • Stockroom Management: Ensure the stockroom is organized and well-maintained, including processing deliveries and orders, conducting stocktakes, and performing cleaning and organizing tasks.
  • Stock Control: Assist with all stock control processes, including counting and receiving goods, and checking orders before delivery to ensure accuracy.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and making recommendations on pet care products and services.
  • Sales and Merchandising: Complete sales transactions, aim to meet or exceed sales targets, and maintain a visually appealing store environment by ensuring all products are properly displayed and stocked.
  • Team Collaboration: Work collaboratively with colleagues to achieve store goals, maintain a positive and inclusive store culture, and contribute to a safe working environment.
Requirements
  • Experience: Previous experience in retail and stock coordination is essential.
  • Passion for Animals: A genuine passion for animals and a commitment to providing excellent customer service is required.
  • Physical Demands: The ability to lift products up to 20kgs is necessary.
  • Flexibility: Willingness to work weekends and public holidays is essential.
About Us

PETstock Retail Pty Ltd is a leading pet care retailer with a strong commitment to providing exceptional customer service and a fun and inclusive work environment.

We value diversity and are an equal opportunities employer, committed to providing a workplace where everyone can thrive.