Purchasing Services Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeVendor Full time $113,405 - $118,432

We are seeking a highly skilled Vendor Relationship Manager to join our Wealth & Capital Markets team on a fixed term contract. This role plays a critical part in ensuring that our key service providers deliver high-quality, efficient, and cost-effective services that align with our standards and strategic goals.

You will work closely with operational teams and Group colleagues to oversee the performance of our 'Gold' and 'Silver' tier vendors, ensuring service levels are met, risks are managed, and continuous improvement opportunities are realised.

  • Manage regular vendor performance reviews and governance forums, addressing any penalties or escalations.
  • Buid and maintain strong, long-term relationships with approved service providers.
  • Oversee vendor compliance with contractual agreements, Service Level Agreements (SLAs), and our risk and governance frameworks.
  • Support operational teams with budgeting, contract renewals, and vendor selection processes.
  • Review invoices and ensure billing accuracy against agreements.
  • Identify opportunities to improve service quality, efficiency, and cost-effectiveness.
  • Provide clear reporting and insights to stakeholders on vendor performance and outcomes.
  • Ensure vendor participation in incident management and post-incident reviews.
  • Collaborate with the Commercial Management team on contract renewals and risk management.
Key Requirements:
  • Experience in vendor or third-party service management, ideally within financial services or a regulated industry.
  • Strong relationship management skills, with the ability to influence and negotiate with stakeholders.
  • A detail-oriented and proactive approach to monitoring performance, managing risk, and driving improvement.
  • Strong governance and commercial awareness, with confidence in handling budgets and contracts.
  • Excellent communication skills with the ability to simplify complex information for stakeholders.

Our ideal candidate will be able to demonstrate their experience in vendor management, excellent communication skills, and a proactive approach to identifying areas for improvement. If you have a passion for delivering high-quality services and building strong relationships, we encourage you to apply for this exciting opportunity.

Our company is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a range of benefits and rewards to our employees, including employee assistance programs, learning platforms, and access to exclusive discounts.

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