Service Coordinator
5 days ago
Job Title: Service Coordinator
William Adams is seeking a customer-focused and highly motivated Service Coordinator to join our Wodonga branch. As a key member of our team, you will play a critical role in providing exceptional customer service and support.
About the Role
This challenging front-line position would suit someone looking to further their career as a leader within our team. A mechanical trade background is preferred, given your will be required to field technical questions from customers and service technicians.
Key Responsibilities
- Booking and scheduling work in progress
- Providing clear, accurate, and timely information for new machine build-ups
- Quotations following inspection work
- Managing invoices to ensure pricing and product/machine component details are clear
- Effectively liaising with other departments to deliver effective solutions
About You
You will utilise your knowledge gained from your mechanical trade background and pride yourself on outstanding customer service and organisational skills. To be successful in this role, you will require the following skills and attributes:
- Ability to develop and maintain long-term internal and external relationships
- Excellent organisational skills and the ability to handle several tasks simultaneously
- Operational experience within the heavy mechanical industry
- A strong commitment to safety, health and environment procedures
Why Work with Us
At William Adams, you will be part of a like-minded team that is passionate about our values of Integrity, Excellence, Teamwork, Commitment and Sustainability. We offer ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub, our reward and benefits platform, with discounts at over 470 retailers including JB HI-FI, Woolworths, BCF and more.
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