Service Desk Support Analyst

9 hours ago


Canberra, ACT, Australia beBeeCustomerService Full time $91,733 - $114,998

**Job Opportunity:** Service Desk Support Analyst

We are seeking a highly skilled and experienced Service Desk Support Analyst to join our IT team. The successful candidate will be responsible for providing exceptional customer service, technical support, and troubleshooting services to our staff.

Key Responsibilities:

  • Provide on-site support during business hours
  • Offer technical support for end-user equipment
  • Assist with compliance and audit activities

**Required Skills and Qualifications:**

  • Independently manage Level 1.5 support tickets
  • Support remote/travelling users
  • Technical skills in Microsoft Applications, Citrix, Webex & Active Directory
  • Experience in a Service Desk support position

**Why Join Our Team?**

As a Service Desk Support Analyst, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will have the chance to develop your skills and experience, and contribute to the success of our organization.

**What We Offer:**

  • A competitive salary package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment

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