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Service Technician Position

1 month ago

Wetherill Park, Australia Nick Scali Full time

Nick Scali is a leading luxury furniture brand with over 100 showrooms across Australia and New Zealand. We are seeking a skilled Service Technician to join our team at Wetherill Park.

About the Role:

The successful candidate will be responsible for responding to customer service calls, assessing issues, and carrying out product repairs and maintenance. This is a full-time permanent opportunity.

Key Responsibilities:

  • Collect company vehicle and tools from the Wetherill Park distribution centre
  • Carry out inspections, troubleshoot issues, and conduct repairs as required
  • Report the outcome of service calls to the Customer Care Team
  • Provide excellent customer service and provide the highest level of customer care and satisfaction
  • Carry out repairs diligently and guarantee work is to Nick Scali standards

Requirements:

  • A valid driver's license with no restrictions
  • Previous experience with general maintenance and repairs
  • Excellent communication skills, both verbal and written
  • Excellent problem-solving and troubleshooting skills
  • Is technically savvy minded and enjoys being hands-on
  • Flexible to work overtime on an ad-hoc basis if required

Nick Scali offers a competitive base salary, closure rate, and product review incentives. If you are a skilled technician looking for a new challenge, please submit a detailed resume in your application.