Career Development Specialist
2 days ago
SYC is a non-profit human services organisation, committed to empowering individuals to reach their full potential.
We invest back into the Australian community, helping thousands of people every year with housing, education, and employment. Our mission is to create opportunities for everyone to succeed.
Role OverviewThis role offers a unique opportunity to make a meaningful difference in people's lives as an Employment Coach at SYC in Frankston.
You will be part of a supportive team who are dedicated to delivering high-quality employment services, working towards our vision of well-being, independence, and opportunity for all.
Key Responsibilities- Career Coaching: Provide one-to-one coaching sessions to participants, assessing their career needs and creating personalised action plans.
- Career Assessments: Conduct assessments to identify participants' strengths, interests, and values to guide their employment goals.
- Sales Strategies: Collaborate with community organisations to create opportunities for participants using sales strategies.
- Job Search Support: Assist participants in developing effective job search strategies, including resume writing and interview preparation.
- Training and Referral: Refer participants through training, counselling, and other services to increase long-term employment outcomes.
To be successful in this role, you will need:
- Experience in Customer Service: Have experience in customer-facing or administrative roles.
- Time Management and Organisation: Possess strong time management and organisational skills, with the ability to meet deadlines and achieve KPI targets.
- Excellent Communication Skills: Develop excellent verbal and written communication skills, with the ability to conduct client assessments, develop case plans, and maintain accurate records.
- Conflict Resolution and Negotiation: Demonstrate interpersonal conflict resolution and negotiation skills, with the ability to identify innovative solutions to problems.
- Relationship Building: Develop relationships with employers and stakeholders to support participants' employment goals.
- Computer Literacy: Possess excellent computer skills, including proficiency in software applications relevant to the role.
We offer a range of benefits to support your growth and success:
- Achievement Incentives: Enjoy generous achievement incentives for high performers.
- Salary Packaging: Increase your pay with salary packaging options.
- Birthday Leave: Enjoy an additional day off to celebrate your birthday.
- Loyalty Leave: Access an additional week of paid leave each year, through SYC loyalty leave.
- Health Insurance: Stay healthy with discounted corporate private health cover.
- Employee Assistance Program: Access our free and confidential employee assistance program.
- Fitness Discounts: Enjoy special discounts on memberships and fitness activities through Goodlife, Fitness First, and Zap Health Clubs.
- Beaurepaires Benefits: Take advantage of special benefits with Beaurepaires.
Please note that some benefits may have qualifying periods or terms apply.
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