Receptionist - Front Desk

We are seeking a highly skilled and customer-focused Receptionist to join our team at VERTO's corporate head office in Bathurst. As the first point of contact for clients and customers, you will play a vital role in delivering exceptional customer service and supporting our employment services team in achieving our targets and outcomes.

• Deliver outstanding customer service and provide a positive experience for clients and customers
• Manage client flow and complete front desk reception duties
• Complete administrative tasks and maintain accurate records
• Assist with customer enquiries over the phone and front counter
• Maintain training room and office facilities
• Complete sensitive file management and archiving

• A customer service mindset with a positive and friendly demeanor
• Highly developed communication skills and the ability to assist clients and employers
• Excellent time management and organisational skills
• Ability to thrive in a busy and rapidly changing environment
• Great team work ethic
• Good administrative skills and computer literacy

VERTO is a not-for-profit organisation that has been operating for over 40 years, providing services that positively transform the lives of individuals. Our services include employment services, indigenous services, community services, tenants advice and advocacy, training, and financial counselling.

• Salary packaging with up to $15,900 tax-free options
• Additional $2,650 meals and entertainment tax-free salary packaging benefits
• Above award leave entitlements including 5 weeks annual leave
• Internal traineeship and people leadership programs
• Salary continuance insurance
• Access to company-sponsored formal qualifications
• Access to free counselling through our Employee Assistance Program