Service Management Professional

6 days ago


Ballarat, Victoria, Australia RACV Full time
Job Description

As a Customer Service & Sales Team Leader, you will be responsible for utilising your experience in managing high-performing frontline consultants to lead and motivate your team in achieving relevant KPIs. You will provide support and training as required to ensure a seamless and consistent member experience.

You will create and deliver a sense of connection and collaboration within your team, embed brand promise and build a sense of purpose. You will also celebrate and recognise moments that matter for our people.

This is an exciting opportunity to join a dynamic environment where professionalism, energy, and strong leadership are valued. If you are adept at fostering customer-centric cultures and driving employee engagement, this could be the role for you.



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