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Field Service Specialist

2 weeks ago

Perth, Western Australia TechnipFMC Full time

At TechnipFMC, we're driving real change in the energy industry by pushing the boundaries of innovation and global collaboration. We're committed to building a sustainable future, and we want you to be part of it.

Job Overview

We're looking for an experienced Field Service Specialist to join our team. As a key member of our organization, you'll work autonomously on complex installation, testing, and repairing of new and reworked TechnipFMC products.

Responsibilities
  1. Install, test, and repair new and reworked TechnipFMC products, including equipment and tools.
  2. Handle customer comments, requests, and complaints in a professional manner.
  3. Provide sales support to ensure customers are fully informed of all aspects of the job.
  4. Complete Field Service Orders (FSO) and Field Spare Parts Tickets (FSPT) and submit them in a timely manner.
  5. Communicate and document quality issues and documentation defects to the Company's Service Management team.
  6. Complete field documentation after each service job.
  7. Provide project support as needed, handling project issues to minimize downtime.
  8. Prepare and complete safety-related documentation while promoting safe work practices.