Highly Skilled Trade Specialist

2 weeks ago


Perth, Western Australia A.I.R Recruitment Full time

A.I.R Recruitment is seeking a Highly Skilled Trade Specialist to join our client's team. The successful candidate will be responsible for performing installations, repairs and maintenance of various water systems products.

About the Role

As a key member of our client's team, you will be responsible for:

  • Performing repairs and installations at customer premises as outlined on a daily job run received the day before or at the start of each day.
  • Conducting diagnostics for repairs and completing assessments for customers.
  • Performing workshop repairs/assessments where required to do so as per customer service coordinators and providing requested information for quoting purposes.
  • Ensuring that any customer enquiries, complaints or technical matters are satisfactorily managed, resolved and closed within agreed timelines, including providing Technical Support.
  • Occasionally contacting customers to discuss their unit usage and maintenance issues.
  • Ensuring jobs are completed and if required following up and further appointments arranged.
  • Other ad hoc duties as may be required from time to time.
Key Requirements

To be successful in this role, you will need to have:

  • Trade Qualified Plumbing experience (preferred).
  • Experience working in a similar or service role - installation, repairs & maintenance.
  • Valid Driver's license.
  • Ability to work with minimal supervision.
  • Exceptional customer service skills.
  • Be physically fit (stamina and strength).
  • Good level communication skills, both written and verbal.
  • Experience in the use of computer systems and web-based technologies.
  • Troubleshooting and problem-solving skills.
What We Offer

We offer a competitive salary range of $80k-$85k + super, a company car, opportunity for some overtime + penalty rates, full-time permanent role and opportunity for career progression, training and development within a global organisation.



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