Window Furnishing Expert

4 days ago

Sydney, New South Wales, Australia beBeeInterior Full time $60,000 - $85,000
Customer Service Specialist

We are seeking a skilled and charismatic customer service specialist to join our team.

The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to think creatively to resolve customer issues.

  • Welcome and assist customers with professional and friendly service.
  • Offer interior design advice to help customers select the perfect window furnishings.
  • Support sales team with quotes, order processing, and showroom organisation.

This role is ideal for individuals who enjoy working in a fast-paced environment, are highly organised, and can maintain confidentiality when dealing with sensitive information.

Key Responsibilities:
  • Customer Engagement: Build strong relationships with customers through exceptional service.
  • Product Knowledge: Stay up-to-date with products and services offered by the company.
  • Team Support: Collaborate with sales team to achieve business objectives.
  • Store Maintenance: Assist with maintaining a clean and tidy store environment.

Requirements:

  • Candidate Requirements: 2+ years of customer-facing experience, excellent communication skills, and high level of adaptability.
  • Soft Skills: Ability to work under pressure, manage competing priorities, and demonstrate empathy towards customers.
  • Technical Skills: Proficient in Microsoft Office Suite, with ability to learn new software systems quickly.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and dynamic work environment.

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