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Interior Design Consultant

2 weeks ago


Gold Coast, Queensland, Australia Metricon Full time

About Us:

Metricon Homes, Australia's leading home builder, is seeking an outstanding individual to join our Robina Office as a Trainee Interior Design Consultant.

Key Responsibilities:
  • Deliver a seamless and personalized experience for our customers, ensuring every interaction with Metricon is positive and memorable.
  • Support the Interior Design Consultants in managing customer queries, reselections, and final paperwork within agreed Key Performance Indicators (KPIs).
  • Guide customers through the home personalization process, making selections for interior and exterior products and finishes, and prepare paperwork for required business units.
  • Host studio tours, previews, and sales seminars and events, showcasing our award-winning homes.
  • Review customer documentation ahead of appointments to resolve any inconsistencies and ensure consultants are familiar with customer requirements.
  • Attend training sessions to maintain relevant product and process knowledge of all Studio M offerings.
  • Provide assistance to the Studio M consulting team by helping customers with specification and selection queries via phone, email, or in-person.
  • Support and complete final colors for Design Consultants within agreed KPIs.
Benefits:
  1. A stylish and fun work environment in our Robina Office.
  2. A supportive management team that prioritizes your growth and well-being.
  3. Ongoing learning and development opportunities to enhance your skills and reach your potential.
  4. Mentoring and genuine opportunities for role progression, along with a competitive salary and salary package.
  5. Attractive housing discounts on our award-winning homes.
  6. We prioritize your physical fitness, offer free flu vaccinations, nutrition, and mental well-being programs.
  7. 24/7 access to our confidential LifeWorks support program, including coaching for success and navigating personal and work challenges.
  8. Exclusive access to building discounts, supplier/trade discounts, and retail discounts with big name brands.