Administrative Officer
5 days ago
The Jamie Larcombe Centre is a Veterans' mental health precinct located at the Glenside Health Service Campus, providing mental health and Post-Traumatic Stress Disorder services to Veterans.
The Administrative Officer provides an effective, efficient and confidential reception and clerical support service to the Jamie Larcombe Centre. Duties include administration support to the Head of Unit, typing confidential medical and administrative correspondence, booking and coordinating patient appointments, maintaining the Patient Information System, and ensuring patient case notes are appropriately maintained as well as other general clerical duties.
About the Role:
- Providing an informative, prompt and confidential reception/administration service for all clients, including telephone bookings for appointments and general enquiries
- Using the hospital based computer system to book patient appointment requests received by telephone or GP referral request form including the registering of new patients, and updating of existing patient information
- Ensuring all test results and other documentation are filed appropriately in case notes
- Undertaking Medicare and DVA billing
- Coordinating discharges by liaising with other establishments, ascertaining/booking transport requirements, notifying relatives and ensuring appropriate discharge documentation accompanies patients
About you:
- Effective verbal and written communications skills suitable for liaison with public and staff within a multi-disciplinary workplace
- Ability to cope with a high volume of work, prioritise workloads and meet timeframes
- Previous reception or general office experience within a hospital environment
- Demonstrated experience in the use Microsoft software applications e.g. Word, Excel and Outlook
- Previous experience using a computerised administrative and booking system
Please see the attached Role Description for additional information.
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