Membership Administrator

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $72,000 - $117,000

Administrative Support Role

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This is a unique opportunity to join our dynamic support team as an administrator. We offer a fun and friendly environment, access to club facilities, and career development opportunities.

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You will be responsible for retaining members with every call and contact made while providing administrative support.

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We're looking for someone who prides themselves on providing exceptional customer service, who is outgoing and loves to engage with members. You're someone who loves exceeding targets, finding solutions to problems and is well organised.

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To be successful you will need to demonstrate experience in the following:

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- Experience in customer-facing roles and/or administration environments
- Strong communication and problem-solving skills
- Well-developed negotiation and objection handling skills
- Experience working in a team environment
- Well-developed communications skills
- Reporting capabilities and data analysis skills
- An excellent track record working with key performance indicators (KPIs) and targets
- Membership administration and high-level verbal communication skills
- Attention to detail and achieving results

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About Us

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We are a great place to grow your career and our culture is central in making us a fantastic place to work. Our facilities are beautiful and we believe that our employees are our greatest asset and are the key to our success.

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We reward and recognise initiative and performance while investing in our employees to keep them challenged and genuinely passionate about our brand.

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We are internationally established with opportunities open to all our employees both in Australia and New Zealand. We want you to use and experience the club first hand, so we also offer complimentary club membership to our full-time employees.

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Requirements

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- Flexible hours and days are required for this role
- Proof of right to work in Australia documentation will be required to be presented at the first interview
- All employees require a Working with Children Check (WCC) before commencing

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