Optical Assistant
1 week ago
Role Summary
An Optical Receptionist/Assistant is a key member of our optometry practice, providing excellent customer service and administration. This role combines optical knowledge with a friendly, patient-centered approach to ensure our clients receive the best possible care and eyewear solutions.
Key Responsibilities:
- Greet and welcome clients in a friendly and professional manner, both in-person and on the phone
- Schedule appointments and manage the front desk calendar
- Process payments, insurance claims, and other financial transactions
- Assist clients with frame selection, measurements, and minor adjustments
- Maintain a neat and organized reception area
- Provide basic information about eye health and vision correction
Requirements:
- Strong customer service skills with the ability to build rapport with clients
- Excellent verbal and written communication skills, with a focus on phone etiquette
- Knowledge of frame styles, lens options, and current eyewear trends
- Experience in frame selection, adjustments, and repairs
- Basic understanding of eye health and vision correction
- Ability to explain technical information in an easy-to-understand manner
Why Choose Us?
- No late nights or Sundays, allowing for work-life balance
- Shorter Saturday hours, so you can enjoy your weekends
- Employee perks for both you and your family
- Daily perks/allowance for team members to show our appreciation
Practice Culture:
- Emphasis on effective communication to ensure clarity and understanding among all team members
- A team player who thrives in a collaborative environment
- Passionate about delivering the best possible care to our patients, ensuring their satisfaction and well-being
About Us:
ProVision is a leading optometry practice dedicated to providing exceptional eye care and eyewear solutions to our community.
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