
EDI Process Specialist
1 day ago
The EDI Business Analyst plays a pivotal role in ensuring seamless Electronic Data Interchange (EDI) operations within the organization. This key position is responsible for coordinating and troubleshooting EDI business-as-usual issues, designing EDI business processes, and working closely with IT on EDI design and implementation.
This challenging opportunity involves:
- Coordinate and troubleshoot EDI BAU issues
- Design EDI business processes in collaboration with SMEs
- Assist/control EDI integration testing requirements during system changes or upgrades
- Work closely with IT to ensure business requirements are met and communicated effectively
- Manage business expectations and provide consistent feedback throughout project lifecycle
- Ensure high-quality implementation of EDI solutions and projects
- Facilitate and onboard new EDI connection requests
- Collaborate with customers, suppliers, VANs, and internal stakeholders to understand EDI implementation scope
- Develop work plans for EDI rollouts
- Work with relevant IT teams to understand internal setup and development activities
- Identify EDI master data & pricing setup requirements and coordinate/assist with setup/cleanup activities
- Develop test plans, conduct testing, and coordinate UAT and business sign-off of required changes
- Escalate and follow-up issues as required
- Develop instructions and informational/training documentation for intended audience
- Provide training to relevant team members
- Support go-live activities where required
- Provide post-go-live support
To excel in this role, you will require:
- Minimum 3 years' experience implementing EDI with customers and suppliers
- Strong understanding of Order-to-Cash and Procure-to-Pay processes
- SAP SD & MM module experience preferred
- Excellent communication and interpersonal skills
- Strong verbal and written skills
- Proficiency in MS Office suite
- Committed, self-motivated, and excellent attention to detail
- Presentation and training skills required
- Excellent analytical and lateral thinking skills
- Exposure to the retail industry highly regarded
In return for your expertise, we offer:
- A permanent opportunity with growth and development potential
- A hybrid working model with flexible arrangements
- A diverse and supportive work culture
- A competitive remuneration package
- Great discounts on company products for various brands
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