Network Infrastructure Specialist

3 weeks ago

Sydney, New South Wales, Australia Datacom Full time
About the Role

At Datacom, we're committed to making a difference in people's lives by harnessing the power of technology. As an Associate Network Engineer, you'll be part of our growing Networks Managed Services team, working closely with a dedicated team to deliver excellence through building strong partnerships with our federal customers.

The purpose of this role is to provide Datacom and our customers with network solutions, solution implementation, and timely updates while maintaining a balanced approach to customer service and team collaboration.

Key Responsibilities

As an Associate Network Engineer, you'll be a member of a highly skilled network engineering team, working on tasks such as:

Maintaining corporate data communications network services, components, and associated infrastructure under close supervision

Maintaining technical documentation, reports, and records regarding infrastructure solutions

Conducting acceptance tests and commissioning communications systems and equipment

Testing, implementing, monitoring, and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues

Performing hands-on systems engineering tasks under the guidance of more experienced network engineers

Providing a low level of escalated technical support to both network users and help desk staff

Requirements

To be successful in this role, you'll need:

1-3 years of commercial experience in IT/Network Experience

A qualification in Computer Science or Electronics Engineering

Skills in configuration and maintenance of networking/communication infrastructure

Knowledge of networking systems and software, including LANs and WANs

Knowledge of industry standards and government regulations relevant to networking and data communication

Understanding of network protocols (TCP/IP, DNS, DHCP)

Knowledge of network hardware (routers, switches, Firewalls), and ideally a CCNA, CompTIA Network, or any other network-related certification in Firewalls is desirable, and wireless would be advantageous

Why Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology services. We've managed to maintain a dynamic, agile, small business feel that's often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

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