Telehealth Services Director

1 week ago

Australia beBeeManager Full time $35,000 - $45,000

Telehealth Service Manager

A telehealth service manager plays a pivotal role in ensuring the smooth operation of our virtual psychiatry services. The successful candidate will be responsible for managing daily operations, including appointment scheduling and patient registration.

The manager will oversee the implementation and effective utilization of telehealth platforms and software to ensure seamless virtual consultations.

A key aspect of this role is providing guidance and support to administrative staff to ensure efficient teamwork and maintain a positive work environment.

Patient satisfaction is crucial in this position, with the manager expected to maintain strong focus on prompt and compassionate communication with patients and their families.

The manager will serve as a liaison between the administrative team and our group of experienced psychiatrists, facilitating effective communication and coordination of care.

In addition to these responsibilities, the manager will collaborate with the finance department to monitor billing and invoicing processes, ensuring accuracy and adherence to regulatory requirements.

The successful candidate will have a proven track record in practice management, preferably in a healthcare setting, with excellent communication skills and the ability to motivate and inspire a team to deliver outstanding patient care.

They will also possess proficiency in technology, including practice management software and telehealth platforms, as well as exceptional organizational skills and attention to detail.

We offer competitive compensation commensurate with experience and skills, as well as a supportive and collaborative work environment that encourages personal and professional growth.

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