Senior Home Care Professional

3 days ago


Sunshine Coast Regional District, Australia beBeeCarePartner Full time $90,000 - $105,000
Home Care Package Advisor

We are currently looking for an experienced Home Care Package professional to join our team. You will be working in a fast-paced environment, assisting in the delivery of individualised services to our customers in their homes.

The successful candidate will have strong administration skills, the ability to multi-task and work autonomously. They will also possess a high level of priority and problem-solving skills, with the ability to communicate effectively with key stakeholders.

Key Responsibilities:

  • Undertaking assessments of participants in their homes
  • Ensuring follow up to reduce risks, refer allied health, order equipment etc and evidencing
  • Ongoing case management supporting participants in clinical and holistic needs
  • Monitoring and communicating on the participant's wellbeing and reporting on progress of participants including, but not limited to, care assessments, care plans and health care plans
  • Documenting participant's goals, progress and outcomes (journey) using person centred, wellness, reablement and ablement supporting strategies (progress goals and outcomes)
  • Undertaking administrative duties including data entry, processing invoices, following up participant enquiries, ensuring documenting all interactions to ensure program Guidelines are followed and ongoing compliance is achieved etc.
  • Ensuring evidence is gathered and uploaded including quotes, confirmation of delivery of products and services etc.
  • Liaising with relevant community based agencies and service providers to ensure an integrated and cohesive approach to service delivery and to ensure standards are met in accordance with program objectives
  • Assisting in participant service schedules including service planning, confirmation and short notice placements or cancellations
  • Working with participants with their budgets and monitoring participants' budgets in accordance with program guidelines.
  • Communication with key stakeholders, internally and externally.
  • Community Engagement: engagement with key community stakeholders, promoting Just Better Care
  • Documenting all evidence requirements in line with Compliance, ensuring 100% Compliance
  • Overseeing and managing participants Budgets (Govt Funding)
  • Working with or under the guidance of medical practitioners and Allied Health professionals
  • Ensuring that all services are provided in a caring and respectful way in accordance with Just Better Care's policy and procedures, legislative requirements and program specific guidelines (i.e. Home Care Program – Support At Home Program)
  • Providing training, coaching and guidance to Community Support Professionals, Enrolled Nurses and Support Staff/Care Partner colleagues as required
  • Conducting skills assessments of Community Support Professionals performing complex care services as required
  • Demonstrating a commitment to best practice and evidence of continued professional development
  • Participating in staff meetings and attending training opportunities when required
  • Occasional Wound Care (Clinical Care Partner Only)
  • Ensuring that all services are provided in a caring and respectful way in accordance with Just Better Care's policy and procedures, legislative requirements and program specific guidelines
  • Liaison with Aged Care Assessment Team (ACAT), My Aged Care (MAC) Portal, PRODA and other regulatory bodies
  • Assisting participants to access other alternative services where the services are no longer meeting their needs
  • Identifying and participating in personal professional development.
  • Applying and upholding principles of equity and anti-discrimination in the workplace and adhering to organisational and legislative Health, Safety and Environment requirements
  • Auditing of participant files regularly to ensure compliance
  • Conducting skills assessments of Community Support Professionals who perform complex care services as required
  • Demonstrating a commitment to best practice and evidence of continued professional development
  • Participating in staff meetings and attending training opportunities when required


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