Tax and Accounting Services Lead

6 days ago

Sydney, New South Wales, Australia Bravesheep Full time
About the Role

The Senior Client Manager - Tax and Accounting is a pivotal position, leading the delivery of top-tier tax and accounting services to an ever-expanding portfolio of international clients. This role oversees all aspects of the Tax and Accounting business unit, inspiring and leading a team of professionals including accountants, bookkeepers, and client success administrators.

Key Responsibilities
  • Oversight of service delivery (inc. public practice tax, accounting, and business advisory services) to a diverse portfolio of international clients
  • Business development and client relationship initiatives
  • Ensuring compliance with public practice regulations, standards, and other requirements
  • Managing workflows and client satisfaction across the portfolio
  • Effective client engagement, ensuring communication is appropriate for the audience and maximises client value
  • Managing team performance through performance review/appraisal processes, formal and informal coaching, training, and development activities
  • Supporting the business development team in identifying, pursuing, and converting leads
  • Acting as the internal subject matter expert on all relevant tax and accounting matters
Requirements

You will bring your experience, positive attitude, entrepreneurial mindset, professionalism, and customer service focus. You will have:

  • Tertiary qualifications in Accounting/Commerce/Business (or a related field)
  • Current CA/CPA membership and be a registered tax agent
  • At least 5 years' public practice accounting and/or business advisory experience in a senior/management role
  • Demonstrated technical expertise in all relevant tax and accounting areas
  • Outstanding time management skills
  • Excellent client and stakeholder management skills
  • Excellent professional communication skills (both written and verbal)
  • Demonstrated attention to detail
  • A strong commitment to customer service, confidentiality, and continuous improvement
Estimated Salary Range

$120,000 - $180,000 per annum, depending on experience

About Working at Bravesheep

We are a family-run business that values work-life balance and career growth. Our office environment is great, with a picturesque heritage-listed head office in Adelaide reflecting our history and values. We support flexible work arrangements and offer opportunities for professional development and career advancement.

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