Restaurant Operations Manager

1 month ago


Australind, Western Australia Chicken Treat Full time
About Chicken Treat

Chicken Treat is a renowned Australian brand that has been serving delicious chicken meals since 1976. With over 50 restaurants across Western Australia and Queensland, we pride ourselves on providing craveable experiences that put smiles on our customers' faces.

Job Summary

We are seeking an experienced Assistant Manager to lead and develop our team, supporting the Restaurant Manager in ensuring the smooth operation of our restaurant. As a key member of our team, you will be responsible for leading teams, providing clear direction, coaching, and support to prepare and serve high-quality food and create exceptional customer experiences.

Key Responsibilities
  1. Lead and develop a high-performing team to achieve sales and customer satisfaction targets.
  2. Support the Restaurant Manager in maintaining high standards of food quality, presentation, and customer service.
  3. Develop and implement strategies to optimize profit, improve customer experience, and drive costs down.
  4. Collaborate with the Restaurant Manager to create a positive and inclusive work environment that fosters teamwork and employee engagement.
  5. Monitor and control inventory, labor costs, and other operational expenses to ensure efficient use of resources.
Requirements

To be successful in this role, you will need:

  • Proven experience in a hospitality management role, preferably in a fast-paced environment.
  • Strong commercial acumen and ability to analyze data to inform business decisions.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work effectively in a team environment and build strong relationships with colleagues and customers.
  • Commitment to continuous improvement and a passion for delivering exceptional customer experiences.
What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, please apply today.



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