Organisational Assistant

5 days ago

City Of Swan, Australia beBeeSupport Full time $68,939 - $74,517
Administrative Support Role

This is a fantastic opportunity to work in a compassionate and dedicated team where your organisational skills and friendly approach will make a real difference every day.

  • Provide exceptional support to patients, caregivers, and healthcare staff by offering a warm and efficient reception service answering telephone and desk enquiries using a pleasant, courteous and professional approach.
  • Welcome patients on admission and provide room orientation as appropriate.
  • Complete all relevant admitting and discharge procedures and documentation accurately.
  • Welcome and orient visitors as required.
  • Maintain responsibility for the management of patient health information associated with patient admissions, transfers and discharges in the Patient Administration System.
  • Ensure patient health records are accurately collated and returned to the HIS Department within 24 hours of patient discharge.
  • Review and update the Patient Administration System daily to ensure accurate patient census.
  • Validate ward/department patient lists daily to ensure an up-to-date patient census.
  • Train new and relief Administrative Assistants in the Patient Administration System and role.
  • Arrange follow up appointments for patients with medical practitioner's rooms and/or allied health professionals.
  • Orientate new medical and nursing caregivers to the clerical requirements of the ward.
  • Communicate and liaise with nursing and medical caregivers regarding ward information.
  • Order and maintain stationery and/or supplies for the ward/department.
  • Perform other clerical duties as required and as per specific ward/department duty list.
Requirements

The ideal candidate will have previous experience in administration or reception, with strong organisational skills and excellent attention to detail.

They will possess well-developed written and verbal communication skills, along with the ability to engage professionally with patients, visitors, and staff at all levels.

A proactive attitude and the ability to manage competing priorities will be key to success in this role.

Above all, patient care will be at the core of everything you do, committing to and supporting our Mission and Values.

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