Sales Support Coordinator
1 week ago
About Attune Hearing
Attune Hearing, a brand of Amplifon, is the largest independently accredited national hearing healthcare provider in Australia. We work collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide diagnostic assessments for adults and children.
About the Role
The Sales Support Coordinator plays a critical role in the Sales function, providing administrative and field support to multiple stakeholders nationwide. Key responsibilities include scheduling field visits, managing client communication, and maintaining client databases.
Key Responsibilities
- Maintain client databases and manage client communication
- Schedule field visits for the education team
- Maintain monthly records of sales transactions and ensure timely invoicing
- Identify and report discrepancies in client data
- Generate and maintain monthly lists of client samples
- Execute established reports
Medical Marketing
- Coordinate local and national events
- Liaise with field teams and marketing to ensure smooth event execution
- Organize and print presentations for the medical team
Communication
- Ensure external communication uses templated emails
- Assist in initiating new communication methods with customers
General Administration
- Provide general sales and administrative support to the Country Field Medical Manager
- Provide excellent customer service at the front reception area
- Assist with other tasks as requested by the business
Travel Administration
- Assist Territory Managers with travel requirements
Supply Chain
- Place internal and external orders using the internal portal and system
Requirements
- Minimum Year 12 education or Diploma in Administration
- Experience in a highly administrative role
- High proficiency in MS Office and intermediate to advanced skills in Microsoft Excel
- Ability to multitask and prioritize competing demands
- Excellent written and verbal communication skills
- Good time management skills
- Self-motivated and able to work with minimum supervision
About You
- At least 2 years' experience in a multi-site administrative support role in the healthcare industry
- Diploma in Administration or similar study (desired)
- High proficiency in MS Office suite
- Competency in using sales operating systems
- Excellent written and verbal communication skills
- Good time management skills
- Self-motivated and able to work with minimum supervision
What We Offer
- Competitive salary
- Paid Birthday Leave
- Flexible work arrangement
- Yearly flu vaccinations
- Amplifon training, career, and learning development opportunities
- Employee Assistance Program
- Discounts on hearing aids for you and your family & friends
- Discounted private health insurance and other benefits
- Opportunity to advance your career on a global scale
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