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Boutique Manager

1 month ago

Adelaide, South Australia Frontline Retail SA Full time

About Our Client

Our client is a prestigious bridal boutique renowned for its exquisite bridal gowns and exceptional customer service. They are seeking a passionate and experienced leader to manage their team and provide a superior shopping experience for brides-to-be.

About the Role

As the leader of the boutique, you will be responsible for managing all aspects of the store, from consultative sales to fitting room experience, ensuring that every bride receives personalized and attentive service. This role requires a strong leader who can inspire a team of 7-10 and drive performance through effective KPI management.

Key Responsibilities

  • Lead and manage the boutique team, fostering a supportive and high-performing environment.
  • Provide consultative sales support to brides, helping them find their perfect gown.
  • Oversee fitting room experiences, ensuring a seamless and enjoyable process for clients.
  • Set and achieve sales targets and KPIs, driving the boutique's success.
  • Manage the store's operations, including inventory control, merchandising, and customer service excellence.
  • Train, mentor, and develop team members to enhance their skills and performance.

Requirements

  • Proven experience in a consultative sales role, preferably in a bridal, lingerie, or luxury retail environment.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Excellent interpersonal and communication skills.
  • Experience working to KPIs and achieving sales targets.
  • Dependable, organized, and detail-oriented.
  • Prior fitting room experience is essential.
  • Availability to work a Tuesday to Saturday roster.

What's In It For You

  • Competitive salary plus super and bonuses.
  • Opportunity to lead a prestigious bridal boutique.
  • Professional growth and development opportunities.
  • Work in a beautiful and inspiring environment, helping brides find their dream gowns.
  • Join a supportive and passionate team dedicated to exceptional customer service.