Sales and Service Ambassador

1 week ago

Byron Bay, Australia beBeeCustomer Full time $60,000 - $80,000
Customer Service OpportunityWe are seeking a skilled and motivated individual to join our team as a Customer Service Consultant.Key Responsibilities:
  • Deliver exceptional customer service via phone and email.
  • Proactively engage with existing customers to promote products and services.
  • Resolve customer queries promptly and accurately.
  • Invoice customers as required.
  • Schedule appointments for residential customers.
  • Convert inquiries into sales opportunities.
  • Liaise with colleagues to ensure seamless service delivery.
  • Meet call and sales targets.
  • Maintain accurate and up-to-date customer records.
Requirements:
  • Experience in customer service or call centre environments.
  • Ability to work with multiple database systems and email programs.
  • Strong verbal and electronic communication skills.
  • Ability to remain calm under pressure and multitask.
  • Proven problem-solving skills.
  • Focus on delivering a 'wow' customer experience.
  • Team player.
  • Professional, reliable, and punctual.
  • Accurate data entry skills.
Benefits:
  • Strong work-life balance culture.
  • Employee Assistance Program (EAP).
  • Employee Referral Program.
  • Cash incentive programs and bonuses.
About Us:We are committed to protecting people, enhancing lives, and preserving our planet. We operate across multiple industries and employ thousands of staff globally.

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