Executive Support Officer

2 weeks ago

Laidley, Queensland, Australia Lutheran Services Full time

We are seeking an Executive Support Officer to support our Home Care Manager in delivering high-quality services to older members of the community.

About Us:

Lutheran Services, through Tabeel Home Care, is committed to enhancing the quality of life for our clients. We take pride in our mission to deliver person-centred care, promoting independence, dignity, and a sense of belonging.

Estimated Salary: $65,000 - $80,000 per annum

**Job Description:**

The successful applicant will provide administrative support to the Home Care Manager, including taking and triaging inquiries, managing documents, and maintaining contractor database information.

Key Responsibilities:

  • Provide prompt and accurate responses to service requests and stakeholders
  • Take and triage all inquiries, directing them appropriately and communicating effectively with relevant stakeholders
  • Perform administrative tasks, including document management, filing, archiving, document preparation, mail distribution, and maintaining contractor database information
  • Contribute to continuous improvement ideas for the team and ensure compliance with home care requirements

About You:

The successful applicant will have strong customer service and administrative skills, proficiency in Microsoft products, and excellent organisational and time management skills.

Requirements:

  • Strong customer service and administrative background
  • Proficient in Microsoft products, including Word, Excel, and Outlook
  • Strong organisational and time management skills, with the ability to prioritise and manage multiple and competing work tasks
  • Well-developed interpersonal skills and professional demeanour
  • Maintain a valid Police Check or NDIS Worker Screening Clearance

What We Can Offer:

  • A professional work environment in an organisation that genuinely cares, values dedication and performance
  • Learning and development opportunities
  • Access to salary packaging to increase your take-home pay
  • Good work-life balance
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
  • Membership to our dedicated Employee Assistance Program

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