Customer Service Expert

4 hours ago

Mandurah, Western Australia beBeeExpertise Full time $33,352 - $34,251

Customer Service Expertise is paramount to delivering exceptional customer experiences. A Customer Service Representative role requires high-level skills in active listening, empathy and problem-solving.

Key Responsibilities:

  • Actively listen to customer concerns and respond promptly and efficiently.
  • Troubleshoot and resolve customer issues with a customer-centric approach.
  • Provide product knowledge and educate customers on features, promotions and policies.
  • Continuously seek opportunities to improve processes and enhance the customer experience.

Requirements:

  • Proven experience in inbound or outbound call centers (1 year preferred).
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.

About Our Company:

We are a leading retailer of premium baked goods. Our team members are passionate about delivering outstanding customer service and creating a welcoming store environment.

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