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Forklift Service Technician

2 months ago


Albury City Council, Australia Crown Equipment Pty Ltd - Australia Full time
Position Overview

As a **Forklift Service Technician** at **Crown Equipment Pty Ltd - Australia**, you will be an integral part of our mission to deliver exceptional service to our clients. This role offers the opportunity for **overtime earnings** and is designed for individuals with a strong mechanical inclination.

Key Responsibilities:
  • Conduct servicing and repairs on material handling machinery within a designated area, ensuring customer satisfaction and fostering positive experiences.
  • Leverage advanced mobile technology to effectively manage your daily tasks and service schedule.
  • Maintain inventory on your company-assigned service vehicle and at customer locations, ensuring a high standard of professionalism.
  • Gain exposure to a premier customer base, enhancing your skills and experience in the industry.
  • Participate in an extensive **8-week onboarding** and training program that is recognized as a leader in the field.
  • Perform both **routine maintenance** and reactive service work as required.
  • Keep precise records of all service activities and maintenance performed.
Why Choose Crown Equipment?
  • Be part of a prominent family-owned forklift brand, receiving competitive compensation for your expertise.
  • If transitioning from other sectors such as electrical or construction, our training will facilitate your shift into the material handling industry.
  • Enjoy a comprehensive induction process that prepares you thoroughly for your role.
  • Receive uniforms and personal protective equipment (PPE) at no cost.
  • Access fully equipped service vehicles or benefit from weekly tool allowances.
  • Engage in a full-time position with ample opportunities for overtime.
  • Take advantage of industry-leading incentive programs to boost your earnings.
  • Participate in a **Safety Recognition Program** that promotes safe working practices.
  • Explore career advancement opportunities into management or specialized roles within the company.
  • Benefit from ongoing training provided by industry experts.
Typical Duties:
  • Execute customer-focused scheduled and emergency services.
  • Assist in preparing field-based quotes by completing service jobs efficiently.
  • Document service records meticulously, contributing to the overall success of the service team.
  • Stay updated with the latest technical knowledge and industry trends, including advancements in automation and telematics.
  • Collaborate with the company to maximize sales and service opportunities within your customer base.
Application Process

To express your interest in this position, please submit your resume detailing your relevant experience and qualifications.

Qualifications:
  • Experience as a forklift mechanic or service technician is advantageous but not mandatory.
  • Capability to perform scheduled maintenance, safety inspections, and repairs.
  • Demonstrated mechanical skills and problem-solving abilities.
  • Strong attention to detail and the ability to work autonomously as well as part of a team.
  • Effective communication and customer service skills.
Benefits of Working with Crown:

At Crown, we are committed to supporting our employees in achieving their personal and professional goals. As part of our team, you will enjoy:

  • A comprehensive benefits program offering discounts and cashback from numerous retailers nationwide.
  • Access to a health and wellbeing platform to support your mental, physical, and financial health.
  • Corporate rates for private health insurance.
  • An inclusive workplace environment.
  • An Employee Assistance Program providing confidential counseling services.