Sales Experience Professional

1 week ago

Ballarat, Victoria, Australia beBeeService Full time $45,000 - $80,000

Customer Service Specialist

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We are seeking a skilled and compassionate Customer Service Specialist to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, fostering positive shopping experiences, and supporting new and expectant parents on their journey.

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The successful candidate will have prior customer service experience, excellent communication skills, and the ability to work in a fast-paced environment. They will be proactive, approachable, and passionate about helping others.

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Key Responsibilities:

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  • Deliver exceptional customer service and foster positive shopping experiences
  • Support new and expectant parents with personalized assistance and product recommendations
  • Guide customers through product features and benefits, ensuring informed choices
  • Maintain accurate stock levels and ensure the store is well-presented and organized
  • Work a rotating roster of flexible shifts across weekdays, evenings, and weekends
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What We Offer:

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  • A supportive and friendly team culture that celebrates wins and supports your goals
  • Competitive salary/hourly rate
  • Paid parental leave to support you and your family
  • Training pathways to support your growth and career development
  • Employee Assistance Program for your wellbeing
  • Generous team discounts
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About You:

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  • Proactive and approachable individual who thrives in a dynamic retail environment
  • Passionate about helping others and delivering exceptional customer service
  • Ability to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height
  • Ability to wear a headset to communicate with the team on the shop floor
  • Stand and walk for prolonged periods of time
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