Retail Store Operations Manager

5 days ago

Wagga Wagga, Australia Platypus Full time
About the Role:
    We are seeking a highly motivated and strategic Store Manager to lead our team at Platypus in Wagga. As Store Manager, you will be responsible for driving sales and KPIs, customer engagement, and team member coaching and development. You will work closely with the Area Manager to identify areas of opportunity and implement strategies to improve store performance.
    Key Responsibilities:
  1. Ensure efficient operation of the store to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  2. Motivate the team to achieve optimal results in KPIs and added value targets across stores.
  3. Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets, acknowledging outstanding results and identifying areas of missed opportunity.
  4. Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
  5. Coach and mentor the team to maintain high team morale and encourage individual development by ensuring training and succession plans are in place.
  6. Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits and Culture:
    As a Store Manager at Platypus, you will enjoy a range of benefits and a dynamic culture that fosters growth and development. These include:
  1. 40% off Accent Group brands.
  2. Tuesday to Saturday roster, with two consecutive days off in a row to maintain a healthy work-life balance.
  3. Access to our 'Employee Benefits' program, which includes discounted gym memberships and health insurance packages.
  4. Work amongst premium products alongside fellow passionate and dedicated team members.
  5. Training and development to grow your career.
  6. Opportunity to join the Future Leaders program, which includes leadership training workshops, yearly global conferences, awards nights, and more.
Requirements:
    To be successful in this role, you will have:
  1. 1+ years of retail store management experience in a fast-paced environment.
  2. A motivated and driven attitude.
  3. A passion for leading and inspiring a team to succeed.
  4. The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPIs.
  5. Operational excellence and experience with stock control and visual merchandising.
  6. Experience with effectively managing a roster and wage control.

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