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Sales and Customer Service Professional

2 months ago

Council of the City of Sydney, Australia Medibank Private Limited Full time
About the Role

We are seeking a highly skilled Sales and Customer Service Consultant to join our team at Medibank Private Limited. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.

You will be responsible for providing outstanding service to customers, supporting them end-to-end with a range of skills and diversity. You will possess a cross-set of skills and adapt easily to new challenges, ensuring that your customers are always front of mind.

The successful candidate will be a multitasking super star with the ability to apply their knowledge across various channels, including virtual messaging, face-to-face, and phone-based systems. They will thrive on providing great service to the local community, growing and keeping their customer base is critically important to them.

About You
  • You are a self-motivated and results-focussed individual with a strong sense of diligence, particularly when providing products and services to customers.
  • You possess strong team spirit, making you a truly supportive team player who is willing to step outside your nominal role to test ideas and support your colleagues.
  • You are fastidious about interaction accuracy and the protection of your customers' privacy.
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community, depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We pride ourselves on an inclusive and collaborative environment, committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability and offer a range of great benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.